First Order Special

Get 15% off on your first order!

15% OFF
WELCOME15
Arogya Swasthyam
Arogya Swasthyam

Help Center

Find answers to common questions and get the support you need

Quick Help Categories

🛒 Ordering & Payment

  • • How to place an order
  • • Payment methods accepted
  • • Order confirmation & tracking
  • • Payment security

📦 Shipping & Delivery

  • • Shipping timeframes
  • • Delivery areas covered
  • • Order tracking
  • • Delivery requirements

🔄 Returns & Refunds

  • • Return eligibility
  • • Return process
  • • Refund timeline
  • • Return pickup

🆘 Account & Support

  • • Account management
  • • Password reset
  • • Contact customer care
  • • Technical support

Frequently Asked Questions

How do I place an order?

Browse our products, add items to your cart, and proceed to checkout. You'll need to provide delivery and payment information. Once confirmed, you'll receive an order confirmation email.

What payment methods do you accept?

We accept credit/debit cards (Visa, MasterCard, RuPay), UPI payments (Google Pay, PhonePe, Paytm), net banking, and Cash on Delivery (COD) for eligible areas.

How long does shipping take?

Shipping typically takes 2-9 days depending on your location. We only ship within India and use standard shipping through multiple courier partners.

Can I cancel my order?

You can request cancellation only if the product hasn't been shipped yet. Once shipped, cancellation is not possible. We also reserve the right to cancel orders within 48 hours.

What is your return policy?

We have a 5-day return policy for damaged products, wrong items, or products past expiry date. Items must be in original condition and packaging. Returns are not accepted for opened or used products.

How do I track my order?

Once your order ships, you'll receive tracking information via email and SMS. You can also track your order through our website using your order number.

Are your products organic?

Yes, all our products are certified organic and sourced from traditional farming practices. We maintain strict quality standards and provide lab test reports for transparency.

What if I'm not satisfied with my order?

If you're not satisfied, please contact our customer care team within 48 hours of delivery. We'll work with you to resolve any issues and ensure your satisfaction.

Contact Customer Care

Get in Touch

📧

Email

info@arogyaswasthyam.in

📞

Phone

+91 7385072524

🕒

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM IST

Response Time

Email: Within 24 hours

Phone: Immediate during business hours

Urgent Issues: Same day response

Additional Resources

📋

Order Tracking

Track your order status and delivery updates

Track Order →
📄

All Policies

Read our complete terms and policies

View Policies →
🔬

Lab Reports

Access product quality and safety reports

View Reports →

Still Need Help?

Can't find what you're looking for? Our customer care team is here to help.